Shipping Policy

At I Love Gym, we are committed to getting your order to you safely and efficiently. Please review the information below to understand how our shipping process works.

Order Processing

Orders are processed within 2–5 business days after your order is successfully placed.

Orders are not processed or shipped on weekends or public holidays. During sales, promotions, or periods of high order volume, processing may take a little longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location, order size, weight, and available shipping method.

Any applicable free-shipping offers or promotional shipping rates will be clearly displayed on our website or at checkout.

Delivery Times

Delivery times vary depending on your location and selected shipping method.

Please note that estimated delivery times begin after your order has been processed and shipped. Delivery may take longer during holidays, peak seasons, severe weather, customs processing, or other circumstances outside our control.

Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after your shipping confirmation is sent.

If your tracking information has not updated for an extended period, please contact us at:

iluvgym146@gmail.com

International Shipping

We may offer shipping to selected international destinations.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges may be the responsibility of the customer unless otherwise stated at checkout. Customs charges vary by destination and are outside the control of I Love Gym.

Address Changes

Please carefully review your shipping address before completing your purchase.

If you need to change your shipping address, contact us as soon as possible at iluvgym146@gmail.com. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Delayed Orders

While we work to deliver orders within the estimated timeframe, delays can occasionally occur due to:

Carrier delays
Severe weather
Holidays or peak periods
Customs processing
Incorrect or incomplete address information
Circumstances beyond our control

We appreciate your patience if your order experiences an unexpected delay.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at iluvgym146@gmail.com with your order number and relevant details so we can assist you.

For damaged packages, we recommend keeping the original packaging and taking photographs of the package and product.