Privacy Policy
At I Love Gym (“ILuvGym,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our online store.
1. Information We Collect
When you visit our store, place an order, create an account, or contact us, we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Payment-related information
- Account information
- Information you provide when contacting customer support
We may also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, device information, pages viewed, and browsing activity.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and updates
- Provide customer support
- Manage your account
- Improve our website, products, and services
- Prevent fraud and unauthorized activity
- Communicate with you about products, promotions, or offers where permitted
- Analyze website usage and performance
- Comply with applicable legal requirements
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, understand how visitors use our store, and support marketing and analytics.
You may be able to manage or disable certain cookies through your browser or our cookie-consent tools, depending on your location.
Shopify provides customer-privacy and cookie-banner settings that merchants can configure based on the regions in which they operate.
4. Shopify
Our online store is powered by Shopify, which provides the ecommerce platform we use to sell our products and process orders.
Shopify may process personal information as necessary to provide its services, including information related to your store interactions and purchases. Shopify also provides privacy controls and data-request tools for consumers.
5. Sharing Your Information
We may share your personal information with trusted service providers when necessary to operate our business, including providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and ecommerce services
- Analytics
- Marketing and advertising
- Customer support
- Fraud prevention and security
We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.
6. Payment Information
Payments are processed through the payment methods and payment providers available at checkout.
We do not intentionally store complete payment-card information on our own systems. Payment information may be processed directly by the applicable payment provider according to its privacy policy and security practices.
7. Marketing Communications
If you subscribe to our marketing communications, we may use your email address to send you information about new products, promotions, special offers, and other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your data is collected and used
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Exercise other rights provided by applicable privacy laws
To make a privacy-related request, contact us using the information below.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. Children's Privacy
Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children for the purpose of making purchases without appropriate authorization.
12. Third-Party Links
Our website may contain links to third-party websites, services, or social-media platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. International Customers
If you access or purchase from our store from outside the country where our business or service providers operate, your information may be processed or stored in another country.
Privacy and data-protection laws may differ between countries. We take reasonable steps to handle personal information in accordance with applicable requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:
I Love Gym (ILuvGym)
Email: iluvgym146@gmail.com